Terms and Conditions

1. Introduction

These Terms and Conditions govern your access to and use of the website, digital products, resources, services, and related materials provided by MATTHEW SENECA LLC ("MATTHEW SENECA LLC," "Company," "we," "us," or "our").

By accessing this website or purchasing a digital product, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use the website or purchase our products.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to purchase our products or use our services.

If you are purchasing on behalf of an organization, you represent that you have authority to act on behalf of that organization.

3. Website Use

You may use this website for lawful purposes only. You agree not to:

• violate applicable laws;
• interfere with website security;
• attempt unauthorized access;
• introduce malicious software;
• copy or redistribute proprietary materials without permission;
• use the website to conduct fraudulent activity;
• interfere with the availability or operation of the website.

We reserve the right to restrict access when reasonably necessary to protect the website, users, or Company.

4. Digital Products

MATTHEW SENECA LLC offers digital products designed for performing arts organizations. These products may include:

• digital playbooks;
• templates;
• frameworks;
• worksheets;
• dashboards;
• planning tools;
• AI prompts;
• workflow systems;
• marketing resources;
• business organization resources.

Digital products are provided for business and informational purposes. Unless specifically stated otherwise, purchase of a digital product does not create an ongoing consulting, agency, employment, partnership, fiduciary, or other professional relationship.

5. Product Access

After successful payment, customers may receive access instructions electronically. Access may be provided through a digital download, online workspace, customer portal, or another electronic delivery method.

Customers are responsible for providing a valid email address and maintaining access to the email account used for purchase.

6. License

Unless otherwise stated, digital products are licensed to the purchaser for internal business use. The purchaser may use the materials within their own organization.

The purchaser may not:

• resell the product;
• redistribute the product;
• publish the product publicly;
• upload the complete product to public repositories;
• sublicense the product;
• claim the Company's materials as their own;
• use the product to create a competing commercial product for resale.

7. Intellectual Property

All website content, product content, written materials, graphics, designs, templates, frameworks, branding, organization of materials, and other intellectual property provided by MATTHEW SENECA LLC remain the property of MATTHEW SENECA LLC or its respective licensors unless expressly stated otherwise. Purchase does not transfer ownership of intellectual property.

8. Third-Party Services

Certain website functionality or digital products may use third-party services including payment processors, email services, hosting providers, analytics services, automation services, or software platforms. MATTHEW SENECA LLC is not responsible for independent third-party policies, outages, or changes to third-party services.

9. Payments

Prices displayed on the website are listed in U.S. dollars unless otherwise stated. Payment processing may be performed by a third-party payment processor. The Company does not necessarily store complete payment card information on its own systems. Customers are responsible for providing accurate billing information.

10. Taxes

Applicable taxes may be added where required by law. Customers are responsible for any taxes applicable to their purchase where required by applicable law.

11. No Guarantee of Results

Digital products are educational, informational, organizational, and business resources. MATTHEW SENECA LLC does not guarantee:

• increased ticket sales;
• increased attendance;
• increased donations;
• increased sponsorship revenue;
• increased profits;
• specific business outcomes;
• specific marketing performance;
• specific financial results.

Results depend on many factors outside the Company's control, including implementation, market conditions, pricing, audience behavior, competition, organizational resources, and execution.

12. No Professional Advice

Website and product content is provided for general informational and business-planning purposes. It does not constitute legal, accounting, tax, investment, financial, medical, or other regulated professional advice. You should obtain appropriate professional advice for your specific circumstances.

13. AI-Generated Resources

Some products may include AI prompts or workflows intended to assist users in generating content or analyzing business scenarios. AI-generated output may contain errors, omissions, or inaccuracies. Users are responsible for reviewing and verifying AI-generated content before using it in business communications, advertising, legal documents, financial decisions, or other consequential situations.

14. User Information

When submitting information through the contact form, you agree that MATTHEW SENECA LLC may use that information to respond to your inquiry and as otherwise described in the Privacy Policy.

15. Prohibited Conduct

You agree not to use our products or website to engage in unlawful activity, infringe intellectual property rights, harass others, distribute malicious software, misrepresent your identity, interfere with website operation, or violate third-party rights.

16. Availability

We attempt to keep the website available and functional but do not guarantee uninterrupted availability. The website may occasionally be unavailable because of maintenance, updates, hosting issues, third-party outages, security events, or circumstances beyond our reasonable control.

17. External Links

The website may contain links to third-party websites. Such links are provided for convenience. MATTHEW SENECA LLC does not necessarily endorse or control third-party websites and is not responsible for their content, policies, products, or services.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and digital products are provided on an "as is" and "as available" basis. We make no warranties regarding uninterrupted availability, completeness, accuracy, suitability, or fitness for a particular purpose except where such warranties cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by law, MATTHEW SENECA LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or digital products. Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless MATTHEW SENECA LLC and its representatives from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

21. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions will continue to the extent permitted by law.

23. Entire Agreement

These Terms, together with applicable policies referenced on this website, constitute the general agreement governing your use of the website and purchase of our digital products.

24. Contact

Questions about these Terms may be directed to: